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QualityStar Quality Program

67 steps between the open market
and your production line.

PCX, INC developed the 67-step Star Quality Program to ensure our customers receive only the authentic, genuine product they ordered. Here it is — the whole program, step by step. Welcome to zero trust.

67documented steps
6inspection phases
4packaging formats covered
IDEA‑STD‑1010‑Binspection standard

01Receiving & Package Integrity

J-STD-033 · MSL / HIC

Every shipment is weighed, photographed, and inspected for tampering before a single bag is opened.

  • Weigh product contents and record
  • Inspect outer package for evidence of damage
  • Photograph and record any findings
  • Inspect the sealing tape for evidence of tampering
All 20 steps in this phase
  • If damage or tampering is present, note findings and alert vendor and carrier for a possible freight claim
  • Inspect package for any signs of damage or signs of being opened
  • Photograph contents in the box if they exhibit damage, tampering, or nonconformance
  • Photograph labels and sealing tape if they exhibit damage, tampering, or nonconformance
  • Inspect sealing tapes
  • Inspect labels and verify data
  • Examine the box and compare with manufacturer’s packaging
  • Scan barcode to verify information is readable
  • Inspect inner contents, packaging, bag seal and labels; photograph any damage
  • Inspect bag seal
  • Compare inner labels with outer carton labels and photograph
  • Verify bag seal date against product date code
  • Scan the bar code to verify it matches the product identification; record results
  • Verify packaging meets the required Moisture Sensitivity Level (MSL) and compare the MSL level with the datasheet
  • Verify the package is ESD compliant
  • Read and record status of the Humidity Indicator Card (HIC); test card validity per J-STD-033

02Carrier-Specific Verification

Tubes · Reels · Trays · Bulk

Each packaging format gets its own checklist — because counterfeiters get the details wrong.

Tubes

  • Factory-packaged tubes imprinted with manufacturer name/logo
  • All tubes the same length, clean and new — not yellowed or scratched
  • Parts oriented the same direction in every tube
  • Quantity per tube is consistent
  • All tubes have matching stoppers

Reels

  • Labels and label placement verified; barcode scan matches printed label
  • Reel size and material match the manufacturer spec sheet
  • Factory reel has proper leader tape
  • Reel count verified — no empty pockets; cover film properly attached
  • Part orientation in tape matches manufacturer spec; no splices or cuts

Trays

  • Banding color and width as expected; preprinted markings noted
  • Trays oriented consistently with a protective top tray
  • Cardboard cover verified antistatic where present
  • Chip orientation consistent with no missing pieces
  • Date/lot codes recorded and matched to outer packaging

Bulk

  • Count verified
  • Bag correct for part type (ESD or moisture-barrier)
  • Manufacturer markings on bag checked against spec sheet
  • Barcode scan and printed label verified consistent
  • Date and lot codes recorded

03Labeling & Documentation

IDEA-STD-1010-B §10.2

Paperwork is part of the part. Labels, codes, and origins must agree everywhere they appear.

  • Verify part number, manufacturer, and quantity match the purchase order and packing slip
  • Verify an original factory label is present — never a label over a label
  • Confirm the manufacturer’s logo is printed correctly; inspect spelling; label must not smudge
  • Verify and record country of origin, date codes, and lot codes — consistent throughout the packaging
  • Confirm the date code meets any restrictions in the purchase agreement
  • Record any signs of damage to product or packaging

04Visual Inspection

IDEA-STD-1010-B §10.3.1

Marking, package, and leads under magnification — the classic tells of remarking, blacktopping, and salvage.

  • Verify logo and markings match manufacturer specifications; confirm no re-marking or re-stamping
  • Confirm markings are consistent part-to-part, top and bottom — placement, font, color, texture
  • Inspect laser marks for burn holes from aftermarket laser equipment
  • Inspect for inconsistencies in package indents — shape, size, location
All 15 steps in this phase
  • Confirm no burn or blister marks or evidence of excessive heat
  • Ensure no colored dots or ink marks indicating previous testing or programming (unless required by the order)
  • Look for flux or chemical residue, tool marks, or heat-sink markings indicating refurbished parts
  • Confirm no cracks on part surfaces
  • Verify lead/pin count and formation (DIP, SMB, gull wing, etc.) match the datasheet
  • Inspect for damaged leads — bent, scratched, broken, dented, missing, coplanarity — signs of salvage or mishandling
  • Ensure leads are not oxidized, re-tinned (re-balled for BGAs), corroded, or contaminated
  • Check lead gloss against date code — too shiny for old codes or too dull for new is a red flag
  • Confirm no scratches inside or outside leads; scratches under BGA spheres typically indicate re-balling
  • Inspect BGAs, LGAs, terminals, lugs, and connectors for use, refurbishment, mishandling, or contamination
  • Photograph markings front and back for records; document and photograph any nonconformance

05Solvent & Surface Testing

IDEA-STD-1010-B §10.3.2

Chemistry doesn’t lie. Swab tests expose remarked and blacktopped parts.

  • Device Marking Test — mineral spirits & alcohol swab to test for remarking
  • Device Surface Test — acetone swab to test for blacktopping
  • Scrape Test, as needed

06Mechanical Inspection

IDEA-STD-1010-B §10.3.3

Dimensions against the datasheet, down to thickness variation.

  • Determine acceptable tolerance ranges for each measurement from the manufacturer datasheet
  • Measure, verify, and record package dimensions
  • Measure for thickness variation

Built on the industry’s standards.

The program implements and references AS6081, IDEA-STD-1010-B, J-STD-033, and ANSI/ESD S20.20, among others — the same standards our certifications are audited against.

View Certifications & Download Certificates

Source with confidence and global reach.

Every PCX shipment goes through all 67 steps of the Star Quality Program — quality verified.

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