QualityStar Quality Program
67 steps between the open market
and your production line.
PCX, INC developed the 67-step Star Quality Program to ensure our customers receive only the authentic, genuine product they ordered. Here it is — the whole program, step by step. Welcome to zero trust.
01Receiving & Package Integrity
J-STD-033 · MSL / HICEvery shipment is weighed, photographed, and inspected for tampering before a single bag is opened.
- Weigh product contents and record
- Inspect outer package for evidence of damage
- Photograph and record any findings
- Inspect the sealing tape for evidence of tampering
All 20 steps in this phase
- If damage or tampering is present, note findings and alert vendor and carrier for a possible freight claim
- Inspect package for any signs of damage or signs of being opened
- Photograph contents in the box if they exhibit damage, tampering, or nonconformance
- Photograph labels and sealing tape if they exhibit damage, tampering, or nonconformance
- Inspect sealing tapes
- Inspect labels and verify data
- Examine the box and compare with manufacturer’s packaging
- Scan barcode to verify information is readable
- Inspect inner contents, packaging, bag seal and labels; photograph any damage
- Inspect bag seal
- Compare inner labels with outer carton labels and photograph
- Verify bag seal date against product date code
- Scan the bar code to verify it matches the product identification; record results
- Verify packaging meets the required Moisture Sensitivity Level (MSL) and compare the MSL level with the datasheet
- Verify the package is ESD compliant
- Read and record status of the Humidity Indicator Card (HIC); test card validity per J-STD-033
02Carrier-Specific Verification
Tubes · Reels · Trays · BulkEach packaging format gets its own checklist — because counterfeiters get the details wrong.
Tubes
- Factory-packaged tubes imprinted with manufacturer name/logo
- All tubes the same length, clean and new — not yellowed or scratched
- Parts oriented the same direction in every tube
- Quantity per tube is consistent
- All tubes have matching stoppers
Reels
- Labels and label placement verified; barcode scan matches printed label
- Reel size and material match the manufacturer spec sheet
- Factory reel has proper leader tape
- Reel count verified — no empty pockets; cover film properly attached
- Part orientation in tape matches manufacturer spec; no splices or cuts
Trays
- Banding color and width as expected; preprinted markings noted
- Trays oriented consistently with a protective top tray
- Cardboard cover verified antistatic where present
- Chip orientation consistent with no missing pieces
- Date/lot codes recorded and matched to outer packaging
Bulk
- Count verified
- Bag correct for part type (ESD or moisture-barrier)
- Manufacturer markings on bag checked against spec sheet
- Barcode scan and printed label verified consistent
- Date and lot codes recorded
03Labeling & Documentation
IDEA-STD-1010-B §10.2Paperwork is part of the part. Labels, codes, and origins must agree everywhere they appear.
- Verify part number, manufacturer, and quantity match the purchase order and packing slip
- Verify an original factory label is present — never a label over a label
- Confirm the manufacturer’s logo is printed correctly; inspect spelling; label must not smudge
- Verify and record country of origin, date codes, and lot codes — consistent throughout the packaging
- Confirm the date code meets any restrictions in the purchase agreement
- Record any signs of damage to product or packaging
04Visual Inspection
IDEA-STD-1010-B §10.3.1Marking, package, and leads under magnification — the classic tells of remarking, blacktopping, and salvage.
- Verify logo and markings match manufacturer specifications; confirm no re-marking or re-stamping
- Confirm markings are consistent part-to-part, top and bottom — placement, font, color, texture
- Inspect laser marks for burn holes from aftermarket laser equipment
- Inspect for inconsistencies in package indents — shape, size, location
All 15 steps in this phase
- Confirm no burn or blister marks or evidence of excessive heat
- Ensure no colored dots or ink marks indicating previous testing or programming (unless required by the order)
- Look for flux or chemical residue, tool marks, or heat-sink markings indicating refurbished parts
- Confirm no cracks on part surfaces
- Verify lead/pin count and formation (DIP, SMB, gull wing, etc.) match the datasheet
- Inspect for damaged leads — bent, scratched, broken, dented, missing, coplanarity — signs of salvage or mishandling
- Ensure leads are not oxidized, re-tinned (re-balled for BGAs), corroded, or contaminated
- Check lead gloss against date code — too shiny for old codes or too dull for new is a red flag
- Confirm no scratches inside or outside leads; scratches under BGA spheres typically indicate re-balling
- Inspect BGAs, LGAs, terminals, lugs, and connectors for use, refurbishment, mishandling, or contamination
- Photograph markings front and back for records; document and photograph any nonconformance
05Solvent & Surface Testing
IDEA-STD-1010-B §10.3.2Chemistry doesn’t lie. Swab tests expose remarked and blacktopped parts.
- Device Marking Test — mineral spirits & alcohol swab to test for remarking
- Device Surface Test — acetone swab to test for blacktopping
- Scrape Test, as needed
06Mechanical Inspection
IDEA-STD-1010-B §10.3.3Dimensions against the datasheet, down to thickness variation.
- Determine acceptable tolerance ranges for each measurement from the manufacturer datasheet
- Measure, verify, and record package dimensions
- Measure for thickness variation
Built on the industry’s standards.
The program implements and references AS6081, IDEA-STD-1010-B, J-STD-033, and ANSI/ESD S20.20, among others — the same standards our certifications are audited against.
View Certifications & Download CertificatesSource with confidence and global reach.
Every PCX shipment goes through all 67 steps of the Star Quality Program — quality verified.
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